Terms of Service

1. Scope of Turnkey Engagement

These Terms of Service ("Agreement") govern all interior architecture, spatial planning, design-build contracting, and turnkey procurement services executed by Max Interior Design ("Contractor / Company"), a Max India Group company. By signing a project quotation, work order, or approving an itemized Bill of Quantities (BOQ), the Client agrees to be bound by these provisions.

Our turnkey scope encompasses complete architectural design, 3D visualization, civil alterations, HVAC, MEP (Mechanical, Electrical, Plumbing) engineering, bespoke joinery, acoustic ceilings, lighting control automation, and loose furniture procurement as specified in the signed contract schedules.

2. Architectural Approvals & Design Revisions

Turnkey execution initiates upon written sign-off of the Preliminary 2D General Layout (GA) and 3D Photorealistic Renderings:

• Standard Revision Cycles: Up to three (3) complimentary rounds of 3D schematic adjustments are included prior to technical drawing finalization.
• Post-Signoff Alterations: Structural or material alterations requested after final technical drawings have been approved will be treated as Change Orders subject to updated BOQ pricing and timeline adjustments.
• Statutory Approvals: While we assist in preparing drawings for fire NOC, municipal building permits, and society fitout guidelines, final statutory sanctions remain subject to landlord and local municipal authorities.

3. BOQ Pricing & Variation Orders (Change Orders)

All cost estimates provided via our itemized Bill of Quantities (BOQ) are fixed for forty-five (45) calendar days from issuance. Once contracted, prices remain fixed for the contracted materials unless unforeseen site discoveries (e.g., hidden structural dampness, concealed slab defects, unmapped MEP lines) necessitate remedial engineering.

Any client-requested variation in materials, dimensions, or additions will be documented via a formal written Variation Order (VO) detailing the cost impact and revised delivery date prior to site implementation.

4. Site Handover & Client Obligations

To maintain our guaranteed 90-day fast-track delivery cycle, the Client agrees to:

• Provide unhindered, continuous access to the premises during standard fitout operational hours.
• Ensure temporary construction power (3-phase electrical supply) and continuous running water at designated tap points.
• Obtain necessary society/landlord work permits, elevator usage clearance, and security gate passes for our engineering workforce.

5. Workmanship & 10-Year Warranty

Max Interior Design delivers certified ISO 9001:2015 engineering quality. All completed turnkey projects receive:

• 10-Year Structural Warranty: Coverage against termite infestation, boiling waterproof (BWP) ply delamination, and core modular cabinetry structural failure.
• 1-Year Comprehensive Snagging Warranty: Complimentary replacement of hardware hinges, drawer runners, silicone seals, and electrical switches.
• OEM Warranties: HVAC compressors, VRV units, elevator mechanisms, and smart automation hubs are backed by direct manufacturer warranties handed over upon completion.

6. Force Majeure & Excusable Delays

Neither party shall be held liable for milestone delays resulting from events beyond reasonable control, including natural disasters, regional labor strikes, state-mandated construction lockdowns (e.g., winter GRAP pollution bans in Delhi NCR), or unforeseen landlord-imposed site shutdowns. Project completion dates will be extended by the duration of the excusable delay.

7. Governing Law & Arbitration

This Agreement shall be construed and governed in accordance with the laws of the Republic of India. In the event of any contractual dispute, parties agree to first seek mutual resolution via senior executive mediation. Failing resolution, the dispute shall be referred to sole arbitration in New Delhi under the Indian Arbitration and Conciliation Act, 1996. The courts at New Delhi shall have exclusive jurisdiction.

8. Legal & Contract Inquiries

For legal notices, contract verifications, or commercial turn-around agreements, please reach out to: